FAQ

The guidance below presents the same customer protections in a concise operational sequence.

Where do you ship?

Only within the United States, with free standard shipping on all orders.

How long will delivery take?

Processing normally takes 1–2 business days, followed by 4–6 business days of standard transit.

Will tracking be provided?

Yes. A tracking number is sent when the carrier receives the shipment.

Can I return or exchange a product?

Yes. Request a no-reason return or exchange within 30 days after delivery. Corkcicle covers return shipping and provides a prepaid label or equivalent free arrangement.

How fast is a refund?

Approved refunds return to the original payment method and generally appear in 5–10 business days after processing.

Which cards are accepted?

Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover are accepted in USD, subject to authorization.

How do I reach support?

Corkcicle Customer Care
Email: feliciarussell661137@gmail.com
Phone: (541) 326-7333
Business and default return address: 116 Division St NE, Salem, Oregon, 97301, US
Service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)